Through excellent teamwork, we provide safe, reliable, efficient and cost-effective ramp services. Our highly trained staff have strong experience with a wide range of aircraft to ensure total customer satisfaction in all areas of our operations.
From the moment an aircraft is marshalled to the gate until its push-back at departure, our teams are well equipped to handle both the usual and the extraordinary challenges that come with every flight operation. We provide multiple full sets of wide-body and narrow-body brand new equipment comprising over 700 pieces of GSE equipment from proven and respected manufacturers to service a wide variety of aircraft including the 380.
On the ramp we provide:
• Loading and off-loading baggage
• Interline baggage
• Cleaning of aircraft cabins and cockpit
• Cabin Service
• Marshalling
• Flight Operations
• Dispatch
• Weight & Balance and Load Control
• Towing
• Push back
• Water & Lavatory service
• Ground power
• Air start
• Air-conditioning
• ULD Control
• Crew transport
With a well-maintained fleet of vehicles and ground support equipment, our GSE maintenance facility provides full support to our operations. Comprising over 9,000 sq.m. of workshop area, over 3,000 sq.m. of office space and 3,000 sq.m. of parking for ground service equipment. All areas are fully secured and protected by digital CCTV and access control systems. The facility provides for preventive, routine, unplanned and heavy maintenance for all of our ground service equipment. A double-sized paint booth and vehicle wash bay ensure that the equipment
continuously looks professional and clean throughout its lifespan with 5 vehicle repair bays with pits, including 2 full-size 20 m. bays.
Facility Specification
• 9,000 sq.m. of workshop area, 3,000 sq.m. of office space and 3,000 sq.m. of
parking for ground service equipment.
• Full size vehicle wash bay and paint spray booth (20 m. long)
• Dedicated tire repair store
• Areas for cabin service supplies and aircraft spare parts
• 5 vehicle repair bays with pits – including 2 full-size 20 m. bays
• In-ground water tank for potable water
• Dedicated ULD repair and storage area
Apart from the main GSE maintenance facility at the company’s general office; BFS also maintain several other offices and area for ramp operation purposes including:
• Ramp Office – international flights (3,111 m2) on ramp level of Concourse E
(E5) where day to day of international flight operations including station
control, flight operations, load control and weight balance, and crew service
are being managed in the area.
• Domestic Ramp Office – domestic flights (500 m2) at Concourse C (C7), ramp
level is the center for BFS domestic operations.
• Baggage Sortation Office (105 m2) at the basement level of Concourse D
• GSE Remote Office (4,000 m2) on the opposite side of Concourse G is to park
GSE vehicles and conduct light GSE maintenance work.
• The ULD storage area (2212.50 m2) is located between Concourse C and D.
• 3 Staging areas on ramp including
• Opposite of Concourse A (2,250 m2)
• Between Concourse D & E (2,032 m2)
• Between Concourse E & F(1,947 m2)TT
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