Bangkok Flight Services is committed to delivering the highest quality aviation services and maximizing our airline customer satisfaction through timely performance and delivery of superior service standards. Likewise, other important factors taken into consideration are a well-groomed appearance, sociability, communication skills and knowledge of other languages. We also tailor flexible service packages to each customer need by providing dedicated service terms and airline branding if required.

Providing the highest level of customer services is the key to any airport operations. Our staff undergo thorough professional service and system training in order to ensure smooth handling of passengers throughout the airport. From Check-in to boarding gate, our thoroughly trained professional staff will assist your passengers to their flight pleasantly and on time. VIP, unaccompanied children, business travelers, holidaymakers, visitors or residents - all customers are valued by the staff of BFS.

BFS applies very high benchmarks in the selection of passenger service agents for the most sophisticated and customer-oriented delivery of service. The selection criteria comply with the know-how and expertise of the aviation industry as well as the standard of the internationally renowned and most prestigious leading hotels such as the Oriental, the Four Seasons and other market leaders in service industry.

Suite of Services - providing Management and Services for all Passenger Departure and Arrival activities including:

        • Check-in and Ticketing
        • Boarding and Arrivals
        • Baggage Lost and Found
        • VIP Meet and Greet Services
        • Special passenger handling
        • First Class Lounges
        • Porters and Wheelchairs