 |
| From: | Neil Ager - Qantas & British Airways |
| | | Subject: | Compliment from customer |
|
This is feedback from a frequent traveller who travelled to SYD in mid May. We don't have a name, but it's great feedback nonetheless.... Kind rgds, Neil Ager
Country Manager Thailand, Vietnam & Cambodia
Qantas & British Airways
--------------------------------------------------
Hi Neil, [...] I have to also thank your staff at the airport that day. Forgive me for not getting her name, but on Thursday she was at the First Class check in counter and remembered my name from previous flights and I seem to see her every time I am at the airport, |
|
|
|
|
more...
|
|
| From: | Meghal Bapat - British Airways |
| | | Subject: | BA Customer Compliment |
|
Reference: ‘Customer Compliment’
08th June 2010 Dear All Re: Bangkok I am delighted to say that I have received a compliment through ba.com/welldone from Mr. KT commenting on the outstanding customer service they received from you on 23rd May 2010 whilst travelling. Their comments included: “I was on the BA0010 from Bangkok to London leaving 00:20 on 23rd May. After waiting for over 2 hours on the runway for a storm to pass we then had an engine fire which prevented us from flying. BA had to put all passengers in a hotel for the night in Bangkok and arrange alternative travel. I was incredibly impressed with the way BA dealt with the challenge. The ground staff at Bangkok airport were fantastic, |
|
|
|
|
more...
|
|
| From: | Louis Moser - Qantas |
| | Date: | Mon, 24 May, 2010 11:10:58 +0700 |
| | Subject: | RE: Australian Diplomatic Courier: Thanks: 6 April assistance and care. |
|
Hi Mr.F
Thks for the compliments. I will pass on to staff involved.
Brgds
Louis
--------------------------------------------------------
Hi
I wanted to write this email to express my sincere gratitude for all of the assistance and care provided to me by your respective staff representatives, during my unexpected delay at Bangkok airport on 6th April 2010. Qantas staff, in particular Sutasinee Aiumsupa and Chompoonute Pinnoi (Amy) were excellent in keeping me informed about my situation. |
|
|
|
|
more...
|
|
| From: | Pimonpan - Martinair |
| | Date: | Sun, 23 May, 2010 1:34 |
| | Subject: | RE: Compliment to BFS |
|
Dear P.Pichit
On behalf of MP and AFKL team , I would like to thank for all efforts of you team in order to build up and release our cargo to ramp side in time even you have a lot problems in warehouse last night.
Pls kindly share this to all of your staff
Brgds,
PS
|
|
|
|
|
|
|
