Passenger Service Agent
To perform as per assignment in 3 Functions
Check in Service Function
• Perform check-in procedure for BFS customer airlines, including baggage Service check for both domestic and international flights. Assist and provide flight information to passengers.
Lost and Found Baggage Service Function
• Perform Baggage Service (Lost and Found) for BFS customer, including Baggage tracing, Damage and baggage delivery.
Premium Meet and Assist Service Function
• Provide Premium Service to VIP Passenger, including Arrival, Departure and additional Service according to passenger requirement.
• Maintain safety and security procedures and standard of both BFS and customer airlines
• Male or Female, Age 22-30 years old (For male must pass military service)
• Experience in airlines or airport handling is a plus and also welcome Fresh Graduate
• Good English Communication skill. Additional language would be an advantage.
• Good computer knowledge
• Able to work on shift pattern
Passenger Service Lead Agent
• To perform and lead day to day assigned function and contribute to ensure that overall passenger service operations run smoothly and efficiently
• Perform day to day assigned function such as well back office administrative duties
• Responsible for assisting customers with travel needs such as answering inquiries and provide connection flight information and direction assistance
• Perform boarding and gate duties, assist and provide information to passengers, making announcements, playing a vital role by conducting security checks at gate per established regulations and procedure
• Age 25-32 years old with Bachelor Degree or higher in any field
• At least 2 years of experience in airline or airport
• Fluent in English communication skill (650 TOEIC score or higher is preferred)
• Some additional language and computer knowledge such as MS Office, e-mail, Power-point is an advantage
• Strong experience on airport and airline operation.
• Training Background of Airline Check-in System Skill is required
• บริการวีลแชร์ , จัดเคาน์เตอร์ Check-in , ขนย้ายกระเป๋าผู้โดยสาร
• เพศชาย อายุ 21 ปีขึ้นไป (ผ่านการเกณฑ์ทหาร)
• สุขภาพร่างกายแข็งแรง สามารถทำงานเป็นกะได้
• วุฒิ ม.6 ขึ้นไป
All opening positions are available for THAI citizen only.
To those selected candidates we offer permanent job with attractive benefits and salaries that commensurate with work experience and salaries.
Interested applicants are invited to apply in person or send applications with full resume, transcript, TOEIC score (if any) and recent photo to:
Bangkok Flight Services
Human Resources Department (Recruitment) 777 Moo 1, Nong Prue, Bang Phli, Samut Prakan 10540, Thailand
Tel: +66 (0) 2131 5038 thru 5040
Fax: +66 (0) 2131 5077, +66 (0) 2131 5099